QozmoCRM
WhatsApp-based customer messaging and CRM
Bring WhatsApp, Instagram and Messenger messages into one panel. AI drafts the reply, you approve it.
- Live at
- qozmocrm.com ↗
How QozmoCRM works
QozmoCRM brings customer conversations from WhatsApp and other messaging channels into a single panel.
AI drafts a reply to each incoming message; the team reviews it and sends it. Response time drops while control stays with the team.
Each customer's conversation history and sales stage are kept on the same screen. A chat widget added to your website feeds into the same panel.
What is inside
Single inbox
WhatsApp, Instagram and Messenger messages collected in one panel.
AI draft replies
A draft reply is prepared for each message; sending requires team approval.
Customer records
Conversation history, contact details and sales stage on one screen.
Website chat widget
Messages from the chat window on your site arrive in the same panel.
Team management
Users, roles and permissions define who handles which channel.
Multiple accounts
Several business accounts managed from the same panel.
Built for these organisations
- SMEs with a sales team
- Appointment-based businesses
- E-commerce and retail
- Clinics and beauty centres
- Education and consultancy firms
Common questions
Do we need to change our WhatsApp number?
No. Your existing business number is connected to the system and customers continue writing to the same number.
Does the AI reply to customers on its own?
No. The AI only prepares a draft; the message is sent once your team approves it. Control stays with you.
Can several people reply at the same time?
Yes. The team shares one inbox, and user and permission settings define who handles what.
Do messages from our website arrive here too?
Yes. Messages from the chat widget on your site are collected in the same panel.
